Warranty Policy
Applies to: All Hush Professional Products
Coverage Summary:
We stand behind the quality of our tools. Hush Professional offers a 12-month limited warranty from the original date of purchase for all HUSH products. This warranty covers manufacturer defects in materials and workmanship under normal, intended use.
What Is Covered
- Internal motor malfunctions
- Battery failure or charging issues not caused by misuse
- Power switch or button failure due to a manufacturing fault
- Defects in casing or internal components due to poor craftsmanship
What Is NOT Covered
- Damage due to misuse, abuse, drops, or negligence
- Damage from unauthorized repairs or modifications
- Wear and tear, including blades, guards, and fading logos
- Damage due to exposure to liquids, unless marked waterproof
- Commercial or institutional use (unless otherwise stated)
Claim Process
- Submit Claim: Please go to our Warranty Claim page to submit a claim
- Photo or Video Evidence: We may request visual proof of the issue.
- Product Return: In some cases, we may request that the defective item be returned for inspection.
- Resolution: At our discretion, we will repair or replace the product.
Additional Terms
- This warranty is only valid for the original purchaser and is non-transferable.
- Any repairs or replacements do not extend the original warranty period.
- Warranty coverage is limited to the purchase price of the product.
Hush Professional reserves the right to modify or update this warranty at any time without notice.
For any questions, e-mail us at contact@hushprousa.com. We're here to help.